Cognizant Hungary

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Multilingual Service Desk Agent

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One part is taking phone calls from customers with simple system and application questions. But you will also connect daily with the expert IT team to solve complex issues and follow up with customers who you advice on the status of their requests.

We are looking for people with a good level of English who are fluent in one other European language e.g. Danish, Dutch, French, Finnish, German, Italian, Norwegian, Portuguese, Spanish or Swedish. You should have excellent communication skills and be enthusiastic and ambitious.

Competitive salary, flexible working times, reimbursable training, dynamic teams working together with prestigious clients, great office location in the center of Budapest, with every Tuesday fruit day. Last but not least we have a reward and recognition award for outstanding colleagues and a Csocso championship.

What is it like

To work for Cognizant?

Working at Cognizant

Hungary

Work is much more than your job description

Culture, atmosphere and a company’s ambitions are also important factors when searching for an employer. At Cognizant, our culture is characterised by entrepreneurship, ambitions and the chance to work on our continuing expansion in Hungary.

If you choose to work at Cognizant

You choose to work in an international, entrepreneurial and ambitious environment. In addition, the sharing of knowledge is very important. As an employee, you will have ample chance to develop yourself personally, thanks to the broad portfolio of training and education offered by Cognizant.

With 260K+ Employees

Cognizant is a large, worldwide player. For ten years now, we have been in the list of fastest growing Business and IT Service Providers in the world. In the US and India, we are already major players. If you join us in Hungary, you can help us grow fast and contribute to our success.

Find out

What we do

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Working to reshape business models, modernize products and enhance customer experiences to drive growth.

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Digital Operations Logo

Reinventing and managing your most essential business processes with new ways of working.

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Digital Systems Logo

Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business.

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What we offer

In addition to an attractive salary and excellent benefits, we offer, above all, a very challenging and fun working environment.

An environment in which you have the freedom to proactively work on your own ideas to help create an even better Cognizant. At Cognizant Hungary, an entrepreneurial, hands-on mentality and a proactive mindset are important aspects for your success in our organization.

Did we trigger your ambition and would you like to contribute to the success of Cognizant Hungary? Then these will become your terms of employment when you start working for us.

  • Working for a company which has been one of the fastest growing IT companies worldwide for years now
  • Working on innovations for leading international companies
  • Multicultural working environment with an open culture and much knowledge sharing among co-workers
  • An attractive salary
  • An interesting bonus plan depending on Cognizant’s performance and your own personal performance
  • 20+ days off annually, depending on age
  • For specific functions, laptop and telephone
  • Unlimited access to our own Cognizant Academy with hundreds of training modules and development capabilities
  • For specific functions, a lease car or car allowance may be part of the employment terms

A powerful network

Read our team’s stories

Kristóf Bálint
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Kristóf Bálint

Senior Project Coordinator

Kristóf Bálint

Kristóf Bálint

Senior Project Coordinator, Junior Executive, Admin & Central European Business Unit

I started my journey at Cognizant Hungary just over 2 years ago. I had just come back from France where I finished my Erasmus semester, and my friend mentioned that Cognizant could make use of my French language skills. He recommended me and that’s where it all began. It’s incredible, really, as I did not have any previous experience, but Cognizant offered me the position of a service desk agent anyway. In terms of the labour market in Hungary, this is a huge selling point to those who are just starting their careers.

I don’t regret joining one bit. I enjoy the multicultural environment; you hear great stories from colleagues of other cultures and that makes your day a lot more colourful, even though the job itself is not dull at all. Constant challenges and the ever-changing technical environment push you to adapt and improve. Contrary to popular misconception, working on the service desk is not just about answering call after call. You improve your IT knowledge a lot and your language skills can see a huge improvement too. And as no day’s the same, it’s never boring.

You also have the possibility to advance your career. I myself worked up to the position of project coordinator which involves communications, marketing, business planning and a wide range of other responsibilities which allow me to learn, improve and get tons of experience I can make use of later.

Who do you know at Cognizant?

Via this link, you can see which Cognizant employees post regular updates on LinkedIn. Maybe you are already connected to a Cognizant employee. If you have questions about working at Cognizant, or notice a job opening you want to know more about, feel free to contact one of the Cognizant employees. If you are not logged in yet, log in now and find out.

Who do you know?

Our recruiters

Ask us anything!

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Rita Sanda

Country Recruitment Manager

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Tamara Tóth

Entry level trainees & Recruitment Team Leader

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Diana Lele

Entry Level Trainees & Corporate Recruiter

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Szilvia Szörcsök

Entry Level Trainees & Corporate Recruiter

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